Shipping Options
We're pleased to offer shipping options to customers within New Zealand and Australia. Please note that we currently ship only to these two countries.
Local Shipping (Within Auckland)
For customers within Auckland, we provide free delivery. It's our way of bringing our creations closer to you.
National Shipping (Outside Auckland)
For orders under $100 and outside Auckland, we offer a flat shipping rate of $5. This ensures that your miniature treasures find their way to you no matter where you are.
Supported Shipping Zones
Our shipping services cover New Zealand and Australia exclusively. We want to make sure our miniature artistry reaches you, whether you're in the Land of the Long White Cloud or across the Tasman Sea.
Shipping Costs
Our flat shipping rates ensure transparent and affordable shipping costs. Shipping within Auckland is free, while outside Auckland, orders under $100 incur a $5 shipping fee.
Returns, Exchanges, Damages, and Lost Packages
We take utmost care in crafting and delivering our miniatures to you. In the unfortunate event of receiving a damaged item, you have 14 days from the shipping date to request a refund or repairs. Please note that we do not offer replacements, and customers are responsible for return shipping costs.
Order Processing and Delivery Times
We strive to get your orders ready for shipping within 1-3 business days. Once shipped, delivery times will depend on the courier service. Rest assured, we'll keep you informed every step of the way.
Payment Options
We offer two convenient payment options:
Payment Requirements and Instructions
Payment must be processed before any item will be shipped. For Cash payments, the item will be paid for upon pickup at our business location.
Contact Information
Got questions or concerns about shipping or payment? We're here to help. Please include your relevant email, phone number, name, and desired shipping location in your correspondence.
For inquiries, please contact us at:
